In the event of a break-in, we will contact the Client and arrange any services necessary e.g. glazing, boarding up or if required a manned presence we will remain on site for the duration of the night, following which, a full written report will be provided.

As soon as our Control Centre receive notification from the Alarm Receiving Centre (ARC) of an activation an Officer from our Patrol & Response Team will immediately be dispatched to the premises to conduct a thorough check of the building and ascertain the cause of the alarm.

If it is a false alarm the Officer will liaise with the ARC and reset the system.  Should a break-in have occurred we will make arrangements for “boarding up” of windows and doors where necessary after liaising with the Police and alarm company.